Benefits of Working with a Small Business

The next time you need the services of another business, why not try hiring a small business? A small business is typically less than 50 employees with a smaller annual revenue. The designation varies by industry.

by Lauren Schneidewind on November 3, 2016

The next time you need the services of another business, why not try hiring a small business? A small business is typically less than 50 employees with a smaller annual revenue. The designation varies by industry.

There are a wide variety of small businesses covering all industries. Many small businesses are services or retail operations such as hair salons and restaurants. Common types of businesses with business clients (B2B) include: financial services, advertising, technology, software, and construction.

Economists confirm that in times of high unemployment, small businesses both create and retain more jobs than large companies do. Also, they recover from recessions faster than large companies. Small businesses are important for the health of our economy.

Why choose to hire a small business?

Why should you hire a small business instead of a large company? A small business can offer a number of benefits to their B2B clients.

Personalized Customer Service

Customer service is often considered the most important aspect in B2B relationships. A small business can offer clients a more personalized level of customer service.

In fact, clients find that an increased focus on the customer is one of their favorite things about small companies. Being close to the customer is important for success in business. A small business has more opportunities to find out how best to meet customer expectations and needs.

Trust

In small businesses, employees have the chance to build strong relationships with each other and their clients. Employees feel they are making a real contribution. This feeling of togetherness usually creates a tremendous amount of energy during projects and tough times. As a result, solid trust is developed with each other and with the customer.

Innovation and Flexibility

A small business has the advantage of speed in getting new products to market. In big companies, things can change very slowly. Well-defined policies and procedures must be followed. Even if the company is open to new ideas, changes can take more time.

In a small business, trying more innovative ideas is not slowed by company procedures. The business owner and employees can change tactics and plans quickly. They can flex during the production process to meet client requirements. This flexibility is a big advantage.

Expertise

Small businesses can offer unique services for specialized markets. Big business can’t afford to do that. Specializing allows the small business to become an expert in that area. You get the benefit of that expertise.

Clear Vision

In small business companies, there is a clear vision about the final goal. In a large business, the company vision can get lost. There’s red tape and numerous departments. A streamlined small business focuses their energy and resources to meet client needs.

The advantages of hiring a small business instead of a large company are many. For your next business need, why not try a small company? You’ll benefit from their personalized customer service, trust, innovation, flexibility, expertise, and vision.

We are LD Studios, an Atlanta based software consulting business that would love to hear from you. We love working with other small businesses and seeing the impact on our community. Please contact us for your free consultation.

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